The difference lies in how much lace is on the wig, which affects how natural it looks and how much styling flexibility you have.

• 4x4 Lace
  A small 4 inch x 4 inch closure at the top of the wig. It’s very easy to install and perfect for beginners. You can create a natural-looking middle or slightly off-centre part.

• 5x5 Lace
  Slightly larger than a 4x4, the 5 inch x 5 inch closure gives you more lace space and a more natural top area. It offers flexible parting while still being easy to wear.

• 9x6 Lace
  A wide and deep closure that gives you much more space to part and style your wig. It creates a natural look similar to a frontal but without the maintenance of full ear-to-ear lace.

• 13x4 Lace
  A full frontal with lace running ear-to-ear. This offers the most styling versatility and the most natural hairline. You can part your wig anywhere across the front.

Each lace type gives you a different balance of flexibility, natural finish and ease of use — allowing you to choose the option that best suits your lifestyle and styling needs.

Yes. All Hair City wigs are designed to be glueless and ready to wear.

They include adjustable straps, an elastic band and combs for a secure, comfortable fit.

• 4x4 & 5x5 wigs: Fully glueless and beginner-friendly. Most clients wear these without any glue.
  
• 9x6 & 13x4 wigs: These can also be worn glueless, but some clients prefer using glue for an even more natural hairline. It’s completely optional.

Yes. All our wigs are made from 100% human hair for a natural look and long-lasting quality.

Since 2013 we've been supply the highest-grade Brazilian, Peruvian and Vietnamese hair

• WASHING

- use sulphate free shampoos

- wash as often as you would your own natural hair or after 15-20 wears or if there is a lot of product build up

- apply conditioner & comb through with a paddle brush 

- always comb from ends/ tips to scalp/ roots

- rinse with lukewarm water

- air dry

• RECOMMENDED AFTER CARE PRODUCTS

Mizani Miracle Milk -  for daily use & conditioning

Silk Essentials - for daily use & conditioning

Curl Refresher - to enhance curls

• DAILY MAINTENANCE

- for Wavy & Curly hair use a spray bottle with water to define curls

- for more defined curls use a leave in conditioner

- before sleeping loosely wrap your hair in a satin bonnet/ scarf or sleep on a satin pillowcase

- place your wig on a wig stand or mannequin when sleeping

• BRUSHING

- always brush hair away from the roots and start at the tips/ bottom & work your way up towards the roots/ top

Great question! Please see our in depth support article to assist with this!

- Yes of course you can! We do recommend using a low heat setting where possible of 120C/250F in order to prevent damaging your hair

- in order to preserve and extend the lifespan of your hair we recommend always using a heat protectant spray prior to styling

We offer Wig & Weave Rejuvenation services at all of our branches so if your hair needs a bit of TLC visit any of out branches.

If you do not live near a branch please contact us and we will arrange for couriers to collect your hair & we will rejuvenate it & courier back to you!

Yes. Our adjustable straps and elastic band allow the wig to fit comfortably on over 90% of head sizes.

If you have specific sizing concerns, our customer service team is always happy to assist.

Hair City wigs are known for excellent density and fullness.

Many other suppliers label single-drawn wigs as double-drawn — but we guarantee that the density you get will be great!

If you prefer an ultra-full, glam look, consider our Double Drawn Collection. Otherwise, our standard density wigs are already the fullest in South Africa.

Yes. Our wigs are low-maintenance, glueless and easy to install — perfect for first-time wig buyers.

For the easiest experience, we recommend Full Cap or 4x4 Closure wigs for beginners.

With proper care, your wig can last a long time.

Here is a basic guideline:

• Brazilian: ± 1 year
  
• Peruvian: 1 – 2 years
  
• Vietnamese: 1 – 2+ years
  

For full details please see our “Our Hair” guide on the website.

We offer free returns and exchanges, so you can shop with complete confidence.

Your order can be returned or exchanged provided it is unused and in original condition.

Yes. All Hair City stores offer professional installations, styling and after-care support.

When you purchase a Hair City wig, you receive 30% OFF your installation.

We offer wig rejuvenation services at all of our branches. You can visit any branch or we can arrange wig rejuvenation for you online and have our couriers collect and return your wig.