Customer Reviews

Overall rating: 4.4 / 5 from 63 reviews.

Customer photo review of BRAZILIAN 10A Single Bundle - Straight

It looks great only part I dislike is the shedding 😢🤦🏽‍♀️ It sheds a lot. Was going to buy more but will unfortunately have to look elsewhere.

Customer video review of BRAZILIAN 10A Single Bundle - Straight

Bought this hair 12inch cut it into my desire hairstyle I love it, its not the first time buying u will continue using this product whenever I need it is soft mix well with my own hair and it is easy to maintain 🔥🔥🔥

Customer photo review of BRAZILIAN 10A Single Bundle - Straight

Here’s my honest opinion, I bought the hair last month (two bundles) for a sew in and the hair is really good, soft, flows, doesn’t tangle and has no smell. I’ve had the hair on for a month and there minimal shedding. For a full look I’ve had to buy two more bundles (that’s how much I love this hair) this is my fifth purchase from hair city and I love their hair. Oh and also great turnaround time on delivery which is amazing! I usually get my hair in their nice branded box but this time it was in such a nice dust bag which I will be using to store all four of my bundles. Thank you HairCity and Team!

Customer photo review of BRAZILIAN 10A Single Bundle - Straight

The best experience ever....HC never disappoints when it comes to hair...From wigs to bundles, from ordering to delivering.... Service and hair quality is always exceptional... #16inchbrazilianbundles

Customer photo review of BRAZILIAN 10A Bundle - Straight

Love the hair texture, quality is good 💗 although it shreds a lot

Customer video review of BRAZILIAN 10A Bundle - Straight

The delivery was quick and efficient , I love my hair🤸‍♂️♥️

Customer photo review of BRAZILIAN 10A Bundle - Straight

Love it

Customer photo review of BRAZILIAN 10A Bundle - Straight

Doesn't tangle like my last purchase.

Customer photo review of BRAZILIAN 10A Bundle - Straight

I purchsed 24inch, the quality isn't that great. Its only been a week but the hair is easily tangled and knotty

Customer video review of BRAZILIAN 10A Bundle - Straight

Love the hair

Customer photo review of BRAZILIAN 10A Bundle - Straight

Good quality

Customer photo review of BRAZILIAN 10A Bundle - Straight

Beautiful bundle. Top quality

Customer video review of BRAZILIAN 10A Bundle - Straight

I Love it♡ No smell feeeel soft.

Customer video review of BRAZILIAN 10A Bundle - Straight

I love it 😍 Thank you HC❤️

Customer photo review of BRAZILIAN 10A Bundle - Straight

Gorgeous 18 inch hair bundles ❤️

Customer photo review of BRAZILIAN 10A Bundle - Straight

Loved it

Customer photo review of BRAZILIAN 10A Bundle - Straight

Hair is beautiful soft and affordable will buy again

Customer photo review of BRAZILIAN 10A Bundle - Straight

The quality is good but kinda disappointed at the fact that the bundles are not the same length 😭

Customer video review of BRAZILIAN 10A Bundle - Straight

I haven't installed the hair yet but I love the texture, I'm going to enjoy rocking it 😍

Customer photo review of BRAZILIAN 10A Bundle - Straight

Loving this bundle,soft and matches my hair

Customer photo review of BRAZILIAN 10A Bundle - Straight

So soft and GREAT quality! By far the best hair my money went towards👌🏻

Customer photo review of BRAZILIAN 10A Bundle - Straight

I had a great experience with having r city and I love the hair texture as well

Its quality and it has volume; I will definitely buy more bundles. In fact, Hair City is my new hair studio from now onwards

Have not used it yet. It is for a matriic farewell inSeptember. But i love the hair 100%

Love the hair.

I love the texture of the hair it is so soft and doesn't tangle.

i received my hair and the quality is not bad. we'll see after few washes

Yhe quality of the hair was amazing.

Needed a bundle to add volume to my wig and was worried texture might not match as they are not the same brand but soon as I was done adding it, I could not tell the difference and it does not shed even when sewing it in, plus no split ends were detected, that's how beautiful the hair is. next time I'm definitely buying myself a wig.

Looks great

The thickness of the hair is not there it’s so thin, I thought this was 3 bundles based on the picture

Please remove the picture with 3 bundles and put only one bundle. Otherwise, it's false advertising. I only received one bundle.

I rated 3 stars because on the picture it shows 3 bundles but I received 1 I thought it was a bargain when I saw it the texture is perfect I love it

Texture is 👌

Oh, the quality is out of this world. I am very happy but waiting for my second order. I was misled by the picture, I thought its 3 bundles. So I ordered again and still waiting.

100% quality and I really love it💖💖💖💥

The quality is insane! I can't wait to buy their wigs.

Love the quality.top grade

Lovely

I love the quality of the hair.

The difference lies in how much lace is on the wig, which affects how natural it looks and how much styling flexibility you have.

  • 4x4 Lace
    A small 4 inch x 4 inch closure at the top of the wig. It’s very easy to install and perfect for beginners. You can create a natural-looking middle or slightly off-centre part.

  • 5x5 Lace
    Slightly larger than a 4x4, the 5 inch x 5 inch closure gives you more lace space and a more natural top area. It offers flexible parting while still being easy to wear.

  • 9x6 Lace
    A wide and deep closure that gives you much more space to part and style your wig. It creates a natural look similar to a frontal but without the maintenance of full ear-to-ear lace.

  • 13x4 Lace
    A full frontal with lace running ear-to-ear. This offers the most styling versatility and the most natural hairline. You can part your wig anywhere across the front.

Each lace type gives you a different balance of flexibility, natural finish and ease of use — allowing you to choose the option that best suits your lifestyle and styling needs.

Yes. All Hair City wigs are designed to be glueless and ready to wear.

They include adjustable straps, an elastic band and combs for a secure, comfortable fit.

  • 4x4 & 5x5 wigs: Fully glueless and beginner-friendly. Most clients wear these without any glue.
  • 9x6 & 13x4 wigs: These can also be worn glueless, but some clients prefer using glue for an even more natural hairline. It’s completely optional.

Yes. All our wigs are made from 100% human hair for a natural look and long-lasting quality.

Since 2013 we've been supply the highest-grade Brazilian, Peruvian and Vietnamese hair

  • WASHING

- use sulphate free shampoos

- wash as often as you would your own natural hair or after 15-20 wears or if there is a lot of product build up

- apply conditioner & comb through with a paddle brush 

- always comb from ends/ tips to scalp/ roots

- rinse with lukewarm water

- air dry

  • RECOMMENDED AFTER CARE PRODUCTS

Mizani Miracle Milk -  for daily use & conditioning

Silk Essentials - for daily use & conditioning

Curl Refresher - to enhance curls

  • DAILY MAINTENANCE

- for Wavy & Curly hair use a spray bottle with water to define curls

- for more defined curls use a leave in conditioner

- before sleeping loosely wrap your hair in a satin bonnet/ scarf or sleep on a satin pillowcase

- place your wig on a wig stand or mannequin when sleeping

  • BRUSHING

- always brush hair away from the roots and start at the tips/ bottom & work your way up towards the roots/ top

Great question! Please see our in depth support article to assist with this!

- Yes of course you can! We do recommend using a low heat setting where possible of 120C/250F in order to prevent damaging your hair

- in order to preserve and extend the lifespan of your hair we recommend always using a heat protectant spray prior to styling

We offer Wig & Weave Rejuvenation services at all of our branches so if your hair needs a bit of TLC visit any of out branches.

If you do not live near a branch please contact us and we will arrange for couriers to collect your hair & we will rejuvenate it & courier back to you!


Yes. Our adjustable straps and elastic band allow the wig to fit comfortably on over 90% of head sizes.

If you have specific sizing concerns, our customer service team is always happy to assist.

Hair City wigs are known for excellent density and fullness.

Many other suppliers label single-drawn wigs as double-drawn — but we guarantee that the density you get will be great!

If you prefer an ultra-full, glam look, consider our Double Drawn Collection. Otherwise, our standard density wigs are already the fullest in South Africa.


Yes. Our wigs are low-maintenance, glueless and easy to install — perfect for first-time wig buyers.

For the easiest experience, we recommend Full Cap or 4x4 Closure wigs for beginners.

With proper care, your wig can last a long time.

Here is a basic guideline:

  • Brazilian: ± 1 year
  • Peruvian: 1 – 2 years
  • Vietnamese: 1 – 2+ years

For full details please see our “Our Hair” guide on the website.


We offer free returns and exchanges, so you can shop with complete confidence.

Your order can be returned or exchanged provided it is unused and in original condition.


Yes. All Hair City stores offer professional installations, styling and after-care support.

When you purchase a Hair City wig, you receive 30% OFF your installation.

We offer wig rejuvenation services at all of our branches. You can visit any branch or we can arrange wig rejuvenation for you online and have our couriers collect and return your wig.

Customer Reviews

Overall rating: 4.4 / 5 from 63 reviews.

Customer photo review of BRAZILIAN 10A Single Bundle - Straight

It looks great only part I dislike is the shedding 😢🤦🏽‍♀️ It sheds a lot. Was going to buy more but will unfortunately have to look elsewhere.

Customer video review of BRAZILIAN 10A Single Bundle - Straight

Bought this hair 12inch cut it into my desire hairstyle I love it, its not the first time buying u will continue using this product whenever I need it is soft mix well with my own hair and it is easy to maintain 🔥🔥🔥

Customer photo review of BRAZILIAN 10A Single Bundle - Straight

Here’s my honest opinion, I bought the hair last month (two bundles) for a sew in and the hair is really good, soft, flows, doesn’t tangle and has no smell. I’ve had the hair on for a month and there minimal shedding. For a full look I’ve had to buy two more bundles (that’s how much I love this hair) this is my fifth purchase from hair city and I love their hair. Oh and also great turnaround time on delivery which is amazing! I usually get my hair in their nice branded box but this time it was in such a nice dust bag which I will be using to store all four of my bundles. Thank you HairCity and Team!

Customer photo review of BRAZILIAN 10A Single Bundle - Straight

The best experience ever....HC never disappoints when it comes to hair...From wigs to bundles, from ordering to delivering.... Service and hair quality is always exceptional... #16inchbrazilianbundles

Customer photo review of BRAZILIAN 10A Bundle - Straight

Love the hair texture, quality is good 💗 although it shreds a lot

Customer video review of BRAZILIAN 10A Bundle - Straight

The delivery was quick and efficient , I love my hair🤸‍♂️♥️

Customer photo review of BRAZILIAN 10A Bundle - Straight

Love it

Customer photo review of BRAZILIAN 10A Bundle - Straight

Doesn't tangle like my last purchase.

Customer photo review of BRAZILIAN 10A Bundle - Straight

I purchsed 24inch, the quality isn't that great. Its only been a week but the hair is easily tangled and knotty

Customer video review of BRAZILIAN 10A Bundle - Straight

Love the hair

Customer photo review of BRAZILIAN 10A Bundle - Straight

Good quality

Customer photo review of BRAZILIAN 10A Bundle - Straight

Beautiful bundle. Top quality

Customer video review of BRAZILIAN 10A Bundle - Straight

I Love it♡ No smell feeeel soft.

Customer video review of BRAZILIAN 10A Bundle - Straight

I love it 😍 Thank you HC❤️

Customer photo review of BRAZILIAN 10A Bundle - Straight

Gorgeous 18 inch hair bundles ❤️

Customer photo review of BRAZILIAN 10A Bundle - Straight

Loved it

Customer photo review of BRAZILIAN 10A Bundle - Straight

Hair is beautiful soft and affordable will buy again

Customer photo review of BRAZILIAN 10A Bundle - Straight

The quality is good but kinda disappointed at the fact that the bundles are not the same length 😭

Customer video review of BRAZILIAN 10A Bundle - Straight

I haven't installed the hair yet but I love the texture, I'm going to enjoy rocking it 😍

Customer photo review of BRAZILIAN 10A Bundle - Straight

Loving this bundle,soft and matches my hair

Customer photo review of BRAZILIAN 10A Bundle - Straight

So soft and GREAT quality! By far the best hair my money went towards👌🏻

Customer photo review of BRAZILIAN 10A Bundle - Straight

I had a great experience with having r city and I love the hair texture as well

Its quality and it has volume; I will definitely buy more bundles. In fact, Hair City is my new hair studio from now onwards

Have not used it yet. It is for a matriic farewell inSeptember. But i love the hair 100%

Love the hair.

I love the texture of the hair it is so soft and doesn't tangle.

i received my hair and the quality is not bad. we'll see after few washes

Yhe quality of the hair was amazing.

Needed a bundle to add volume to my wig and was worried texture might not match as they are not the same brand but soon as I was done adding it, I could not tell the difference and it does not shed even when sewing it in, plus no split ends were detected, that's how beautiful the hair is. next time I'm definitely buying myself a wig.

Looks great

The thickness of the hair is not there it’s so thin, I thought this was 3 bundles based on the picture

Please remove the picture with 3 bundles and put only one bundle. Otherwise, it's false advertising. I only received one bundle.

I rated 3 stars because on the picture it shows 3 bundles but I received 1 I thought it was a bargain when I saw it the texture is perfect I love it

Texture is 👌

Oh, the quality is out of this world. I am very happy but waiting for my second order. I was misled by the picture, I thought its 3 bundles. So I ordered again and still waiting.

100% quality and I really love it💖💖💖💥

The quality is insane! I can't wait to buy their wigs.

Love the quality.top grade

Lovely

I love the quality of the hair.