Lace not cut as I had requested. How do I return it?
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Description
Our best selling TARA J bob is the Highest Quality, Full Density hair!
Our Tara J comes pre-plucked and with bleached knots for a natural looking hairline. With a lace frontal, this style can be easily styled. This is a stunning ready-to-wear short style to have for any season.
Made of the highest quality, this is a must-have bob that lasts more than one year with proper aftercare. The style can easily be dyed, cuticles are in tact and aligned in the same direction.
Delivery Info
All Major Cities & Towns: 1 - 2 days
Rural Areas: 2 - 3 days
Please note that you can choose to have your order delivered to your address or you can collect from your nearest branch!
INTERNATIONAL SHIPPING
International shipping charges are calculated during checkout & takes 7 - 14 days.
Free Exchanges & Returns
We will gladly Exchange or Refund your order within 30 days of delivery.
Items must please be unused, unworn, not damaged and in original packaging due to the hygiene nature of our products.
Refunds or exchanges are not permitted on customised wig orders.
We arrange couriers to collect your returned order from your address so the process is quick and easy and you do not need to pay any delivery charges!
To arrange an exchange or refund simply email us at sales@haircity.co.za, call us on 011 440 9365 or whatsapp us on 060 966 4984.
Customer Reviews
Overall rating: 4.4 / 5 from 87 reviews.
Beautiful, high quilty hair. Love my hair so much. Will definitely be buying more hair from this store.
Beautiful hair and quality however my wig has a bump because it wasn’t sewn properly
I'm extremely disappointed, I received my hair in this condition. The lace was torn and you guys tried to sew it, the wig itself doesn't fit its too small, the hair quality is bad and the hair falls off alot when brushing it. I'm not happy at all, I tried to get in touch with your WhatsApp team and they said they've arranged a pick up but still nothing.
To say I'm disappointed is an understatement. This is the condition I received my hair in today, and it wasn't a mistake because it is very clear that the lace was torn and you guys tried to sew it together. The hair falls off as you brush and and it is too small. Wow
I love this wig so much. And my colleagues are compliimeying me. This is my 5th wig and I love all of them. The quality is wowweeer
The volume and the length 👌 😍
😍
Brought this wig 3years ago still rocking it, easy to maintain
It was my first time buying a wig online and from Hair City. The quality of the hair is very good but the wig size is a little big for my tiny head. I actually thought it was shorter but it looks like it’s 14 inches so longer than the one in the picture. All in all it it’s a good wig.
3 years later and it still turning heads. I love it
Very soft…lovely hair and fast delivery
The hair is exactly what I expected..I really Love the hair
Beautiful hair
At first people thought it was my hair, it just shows how gorgeous it is. Thank you so much! Keep it up!
Stunning absolutely beautiful.
I ordered my hair with the lace pre cut I have never I installed a weave but it was really easy. I'm happy, the hair is soft it does not hair to tight or hot
I absolutely love this hair.
HairCity is a gem! I’ve had this wig for quite some time and it’s been great. No shedding and lightweight. Happy with my purchase!
Beautiful weave so inlove with it.
I'm in love with it🤞
I absolutely love this hair! It is soft, light and yet full of volume. I definitely recommend buying it...
The best weave so far, I love
Hair so silk,I love it
It is great. Breathable in the heat and lightweight. No regrets.
Love it, great service, good quality, quick delivery.
I loved it. That's all I can say. It's absolutely amazing
I'm buying from HC again.
Its beautiful..Like it..
This was my 1st purchase and I’m happy with the hair quality and fast delivery
Love how it feels, very light, tight elastic Only thing I didn’t like was the tracks at the back. It sown in flat
I love mt weave... The hair is so soft im definitely buying curls in my next order... ♥️
Best hair curl, quility hair I'm so in love with my hair The best gift I bought myself for my birthday and really made my day extra special because I was looking good. You what they say. When you look good, you feel good
Very happy!
Amazing texture and service My wig is beautiful. I am very pleased with the quality and service of Haircity. This is my second wig and I will be buying another one real soon.
Good product I love everything about it
Thank you i love my weave
In length is too long and the lace in from is not similar to the advertised picture.
First time ordering 😌 and i must say it is amazing i love it so much.
Perfect
Customer Reviews
Overall rating: 4.4 / 5 from 87 reviews.
Lace not cut as I had requested. How do I return it?
Beautiful, high quilty hair. Love my hair so much. Will definitely be buying more hair from this store.
Beautiful hair and quality however my wig has a bump because it wasn’t sewn properly
I'm extremely disappointed, I received my hair in this condition. The lace was torn and you guys tried to sew it, the wig itself doesn't fit its too small, the hair quality is bad and the hair falls off alot when brushing it. I'm not happy at all, I tried to get in touch with your WhatsApp team and they said they've arranged a pick up but still nothing.
To say I'm disappointed is an understatement. This is the condition I received my hair in today, and it wasn't a mistake because it is very clear that the lace was torn and you guys tried to sew it together. The hair falls off as you brush and and it is too small. Wow
I love this wig so much. And my colleagues are compliimeying me. This is my 5th wig and I love all of them. The quality is wowweeer
The volume and the length 👌 😍
😍
Brought this wig 3years ago still rocking it, easy to maintain
It was my first time buying a wig online and from Hair City. The quality of the hair is very good but the wig size is a little big for my tiny head. I actually thought it was shorter but it looks like it’s 14 inches so longer than the one in the picture. All in all it it’s a good wig.
3 years later and it still turning heads. I love it
Very soft…lovely hair and fast delivery
The hair is exactly what I expected..I really Love the hair
Beautiful hair
At first people thought it was my hair, it just shows how gorgeous it is. Thank you so much! Keep it up!
Stunning absolutely beautiful.
I ordered my hair with the lace pre cut I have never I installed a weave but it was really easy. I'm happy, the hair is soft it does not hair to tight or hot
I absolutely love this hair.
HairCity is a gem! I’ve had this wig for quite some time and it’s been great. No shedding and lightweight. Happy with my purchase!
Beautiful weave so inlove with it.
I'm in love with it🤞
I absolutely love this hair! It is soft, light and yet full of volume. I definitely recommend buying it...
The best weave so far, I love
Hair so silk,I love it
It is great. Breathable in the heat and lightweight. No regrets.
Love it, great service, good quality, quick delivery.
I loved it. That's all I can say. It's absolutely amazing
I'm buying from HC again.
Its beautiful..Like it..
This was my 1st purchase and I’m happy with the hair quality and fast delivery
Love how it feels, very light, tight elastic Only thing I didn’t like was the tracks at the back. It sown in flat
I love mt weave... The hair is so soft im definitely buying curls in my next order... ♥️
Best hair curl, quility hair I'm so in love with my hair The best gift I bought myself for my birthday and really made my day extra special because I was looking good. You what they say. When you look good, you feel good
Very happy!
Amazing texture and service My wig is beautiful. I am very pleased with the quality and service of Haircity. This is my second wig and I will be buying another one real soon.
Good product I love everything about it
Thank you i love my weave
In length is too long and the lace in from is not similar to the advertised picture.
First time ordering 😌 and i must say it is amazing i love it so much.
Perfect
