Customer Reviews

Overall rating: 4.8 / 5 from 96 reviews.

Customer photo review of HC Hanger & Travel Bag

I m so happy with the quality people are praising me left and right buying again

HC Hanger & Travel Bag

Customer video review of HC Hanger & Travel Bag

LOVE IT, WAS NOT SURE BUT I LOVE MY HAIR AND THE COMPLIMENTS AM GETTING!!!OOH LA LA👏🏼😁💃🏾

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I like the hang bag it is easy to use it and keep my wig neat

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I needed a compartment to keep my hair intact and this is my fav Thank you

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I expected it to be longer. Too short for me to use

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I really love the hair, thank you 🙏😍 hair City. Best quality 😍

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Brilliant experience, I love everything about my hair texture, volume n quality 💯, will order more hair sooner

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Happy with quality but no volume ,was a long weave cut but not neatly cut the edges are a mess a bit small ....some of us don't have small heads

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I received my order 2 days after my purchase. One of my bags were damaged but after contacting Hair City, they collected the damaged one and gave me a new travel bag all within a week. I will be buying from Hair City more often

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Perfect for wig storage at home & when traveling. The reviews did say the bag is small yet I was still shocked at how small it actually is 😅 but it does get the job done!

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

It’s a really good investment. A cute and practical storage space for my wig

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I am so happy with the bag, My wigs are nicely packed. Will be getting more

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Order arrived in 2 business days....in perfect condition

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

So easy and convenient to use, love how my weave fits perfectly inside this bag.

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

The delivery was very quick, I was very impressed. I love the convenience of the bag :)

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

It's good for my wigs and really a good size for traveling. Love it

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

So loving the hanger bag and keeps my weave safe and protected, i would like to recommend the hanger bag for weaves to everyone who owns a weave its a must have.

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Quick service from hair City. Wig bag nice and handy.

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Best customer service ever! Hair City is the best at service delivery and they have quality products at affordable prices. I highly recommend.

HC Hanger & Travel Bag

The difference lies in how much lace is on the wig, which affects how natural it looks and how much styling flexibility you have.

  • 4x4 Lace
    A small 4 inch x 4 inch closure at the top of the wig. It’s very easy to install and perfect for beginners. You can create a natural-looking middle or slightly off-centre part.

  • 5x5 Lace
    Slightly larger than a 4x4, the 5 inch x 5 inch closure gives you more lace space and a more natural top area. It offers flexible parting while still being easy to wear.

  • 9x6 Lace
    A wide and deep closure that gives you much more space to part and style your wig. It creates a natural look similar to a frontal but without the maintenance of full ear-to-ear lace.

  • 13x4 Lace
    A full frontal with lace running ear-to-ear. This offers the most styling versatility and the most natural hairline. You can part your wig anywhere across the front.

Each lace type gives you a different balance of flexibility, natural finish and ease of use — allowing you to choose the option that best suits your lifestyle and styling needs.

Yes. All Hair City wigs are designed to be glueless and ready to wear.

They include adjustable straps, an elastic band and combs for a secure, comfortable fit.

  • 4x4 & 5x5 wigs: Fully glueless and beginner-friendly. Most clients wear these without any glue.
  • 9x6 & 13x4 wigs: These can also be worn glueless, but some clients prefer using glue for an even more natural hairline. It’s completely optional.

Yes. All our wigs are made from 100% human hair for a natural look and long-lasting quality.

Since 2013 we've been supply the highest-grade Brazilian, Peruvian and Vietnamese hair

  • WASHING

- use sulphate free shampoos

- wash as often as you would your own natural hair or after 15-20 wears or if there is a lot of product build up

- apply conditioner & comb through with a paddle brush 

- always comb from ends/ tips to scalp/ roots

- rinse with lukewarm water

- air dry

  • RECOMMENDED AFTER CARE PRODUCTS

Mizani Miracle Milk -  for daily use & conditioning

Silk Essentials - for daily use & conditioning

Curl Refresher - to enhance curls

  • DAILY MAINTENANCE

- for Wavy & Curly hair use a spray bottle with water to define curls

- for more defined curls use a leave in conditioner

- before sleeping loosely wrap your hair in a satin bonnet/ scarf or sleep on a satin pillowcase

- place your wig on a wig stand or mannequin when sleeping

  • BRUSHING

- always brush hair away from the roots and start at the tips/ bottom & work your way up towards the roots/ top

Great question! Please see our in depth support article to assist with this!

- Yes of course you can! We do recommend using a low heat setting where possible of 120C/250F in order to prevent damaging your hair

- in order to preserve and extend the lifespan of your hair we recommend always using a heat protectant spray prior to styling

We offer Wig & Weave Rejuvenation services at all of our branches so if your hair needs a bit of TLC visit any of out branches.

If you do not live near a branch please contact us and we will arrange for couriers to collect your hair & we will rejuvenate it & courier back to you!


Yes. Our adjustable straps and elastic band allow the wig to fit comfortably on over 90% of head sizes.

If you have specific sizing concerns, our customer service team is always happy to assist.

Hair City wigs are known for excellent density and fullness.

Many other suppliers label single-drawn wigs as double-drawn — but we guarantee that the density you get will be great!

If you prefer an ultra-full, glam look, consider our Double Drawn Collection. Otherwise, our standard density wigs are already the fullest in South Africa.


Yes. Our wigs are low-maintenance, glueless and easy to install — perfect for first-time wig buyers.

For the easiest experience, we recommend Full Cap or 4x4 Closure wigs for beginners.

With proper care, your wig can last a long time.

Here is a basic guideline:

  • Brazilian: ± 1 year
  • Peruvian: 1 – 2 years
  • Vietnamese: 1 – 2+ years

For full details please see our “Our Hair” guide on the website.


We offer free returns and exchanges, so you can shop with complete confidence.

Your order can be returned or exchanged provided it is unused and in original condition.


Yes. All Hair City stores offer professional installations, styling and after-care support.

When you purchase a Hair City wig, you receive 30% OFF your installation.

We offer wig rejuvenation services at all of our branches. You can visit any branch or we can arrange wig rejuvenation for you online and have our couriers collect and return your wig.

Customer Reviews

Overall rating: 4.8 / 5 from 96 reviews.

Customer photo review of HC Hanger & Travel Bag

I m so happy with the quality people are praising me left and right buying again

HC Hanger & Travel Bag

Customer video review of HC Hanger & Travel Bag

LOVE IT, WAS NOT SURE BUT I LOVE MY HAIR AND THE COMPLIMENTS AM GETTING!!!OOH LA LA👏🏼😁💃🏾

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I like the hang bag it is easy to use it and keep my wig neat

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I needed a compartment to keep my hair intact and this is my fav Thank you

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I expected it to be longer. Too short for me to use

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I really love the hair, thank you 🙏😍 hair City. Best quality 😍

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Brilliant experience, I love everything about my hair texture, volume n quality 💯, will order more hair sooner

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Happy with quality but no volume ,was a long weave cut but not neatly cut the edges are a mess a bit small ....some of us don't have small heads

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I received my order 2 days after my purchase. One of my bags were damaged but after contacting Hair City, they collected the damaged one and gave me a new travel bag all within a week. I will be buying from Hair City more often

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Perfect for wig storage at home & when traveling. The reviews did say the bag is small yet I was still shocked at how small it actually is 😅 but it does get the job done!

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

It’s a really good investment. A cute and practical storage space for my wig

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

I am so happy with the bag, My wigs are nicely packed. Will be getting more

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Order arrived in 2 business days....in perfect condition

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

So easy and convenient to use, love how my weave fits perfectly inside this bag.

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

The delivery was very quick, I was very impressed. I love the convenience of the bag :)

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

It's good for my wigs and really a good size for traveling. Love it

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

So loving the hanger bag and keeps my weave safe and protected, i would like to recommend the hanger bag for weaves to everyone who owns a weave its a must have.

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Quick service from hair City. Wig bag nice and handy.

HC Hanger & Travel Bag

Customer photo review of HC Hanger & Travel Bag

Best customer service ever! Hair City is the best at service delivery and they have quality products at affordable prices. I highly recommend.

HC Hanger & Travel Bag