Customer Reviews

Overall rating: 4.5 / 5 from 132 reviews.

Customer photo review of Brazilian Water Wave Fringe - Zoe

The wig is not as bulky it's just hanging. I like the softness though. Look at that picture

Customer photo review of Brazilian Water Wave Fringe - Zoe

Texture is good and I love it...

Customer photo review of Brazilian Water Wave Fringe - Zoe

The hair quality is amazing, great for wear-and-go wigs. There is slight shedding, but it’s manageable.

Customer photo review of Brazilian Water Wave Fringe - Zoe

It is so beautiful 😻 ,I can’t wait for my next purchase ❤️

Customer photo review of Brazilian Water Wave Fringe - Zoe

Love it, it's soft & lovely 👌❤️

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love the quality of the curls , they are so soft and do not tangle

Customer photo review of Brazilian Water Wave Fringe - Zoe

I feel so beautiful with this hair. I love it.

Customer photo review of Brazilian Water Wave Fringe - Zoe

Absolutely love love this hair 😍

Customer photo review of Brazilian Water Wave Fringe - Zoe

I'm happy with quality 💗💗💗

Customer photo review of Brazilian Water Wave Fringe - Zoe

This hair is absolutely beautiful and very easy to put on. It feels light on the scalp, and the cap fits perfectly, making it both comfortable and natural to wear.

Customer photo review of Brazilian Water Wave Fringe - Zoe

Hair quality 10/10

Customer photo review of Brazilian Water Wave Fringe - Zoe

I like volume and quality, and also delivery was so fast

Customer photo review of Brazilian Water Wave Fringe - Zoe

I really love it, texture and quality is everything.

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love the texture of the hair, one thing I didn't like it's the drugs it looked like t was half done and the hair was not that full enough.

Customer photo review of Brazilian Water Wave Fringe - Zoe

It's a great product , good quality 👌 Just need clarity from Haircity as to why you include the video with all the product packaging to all your weaves when mine only came with the weave and nothing else in the box.

Customer photo review of Brazilian Water Wave Fringe - Zoe

Love your wigs so much definitely coming for my third one soon👌👌👌

Customer photo review of Brazilian Water Wave Fringe - Zoe

Love it love it love it

Customer photo review of Brazilian Water Wave Fringe - Zoe

Hair city ❤️❤️❤️🥰thank you 😊

Customer photo review of Brazilian Water Wave Fringe - Zoe

Beautiful soft hair...I am in love with it. Delivery was within 2days, such a great service all the time, I highly recommend them.

Customer photo review of Brazilian Water Wave Fringe - Zoe

I loved the texture, very soft and genuine ❤️

Customer photo review of Brazilian Water Wave Fringe - Zoe

Someone said stop sleeping on hair city and I listened..just perfect,can't wait for my next order.thank u haircity👌

Customer photo review of Brazilian Water Wave Fringe - Zoe

I just love it! Use a bit of water, and the curls are amazing!

Customer photo review of Brazilian Water Wave Fringe - Zoe

More than what I expected, it really beautiful and now I look like those rich aunt🥰

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love the wig, you can use water to get your desired curls 🥰

Customer photo review of Brazilian Water Wave Fringe - Zoe

Its very lovely 👌

Customer video review of Brazilian Water Wave Fringe - Zoe

I just love it

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love it

Customer photo review of Brazilian Water Wave Fringe - Zoe

Yoo wow i like you're hair it's so soft and shining even everyone at work today it's like wow we like you hair

Customer photo review of Brazilian Water Wave Fringe - Zoe

Soooo beautiful 🥰❣️

Customer photo review of Brazilian Water Wave Fringe - Zoe

Beautiful hair ,Quality is the best and light weight . I’m happy with my purchase

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love everything about it!!

Customer photo review of Brazilian Water Wave Fringe - Zoe
Customer photo review of Brazilian Water Wave Fringe - Zoe

Best quality I love it

Customer photo review of Brazilian Water Wave Fringe - Zoe

Very good texture, love the quality

Customer photo review of Brazilian Water Wave Fringe - Zoe

I like it!

Customer photo review of Brazilian Water Wave Fringe - Zoe

Second time ordering.everthing was great

Customer photo review of Brazilian Water Wave Fringe - Zoe

So not happy with this wig the is less hair on the fringe it's completely different from the one on the picture even the curls are not the same. Then there's no customer service What's so ever I have been trying to reach you with no avail see me buy from you again

Customer photo review of Brazilian Water Wave Fringe - Zoe

Awesome,feel good vibe...

Customer photo review of Brazilian Water Wave Fringe - Zoe

The hair is beautiful and has a luxurious feel to it, the quality is exceptional ❤️😍

Customer photo review of Brazilian Water Wave Fringe - Zoe

Love it.

The difference lies in how much lace is on the wig, which affects how natural it looks and how much styling flexibility you have.

  • 4x4 Lace
    A small 4 inch x 4 inch closure at the top of the wig. It’s very easy to install and perfect for beginners. You can create a natural-looking middle or slightly off-centre part.

  • 5x5 Lace
    Slightly larger than a 4x4, the 5 inch x 5 inch closure gives you more lace space and a more natural top area. It offers flexible parting while still being easy to wear.

  • 9x6 Lace
    A wide and deep closure that gives you much more space to part and style your wig. It creates a natural look similar to a frontal but without the maintenance of full ear-to-ear lace.

  • 13x4 Lace
    A full frontal with lace running ear-to-ear. This offers the most styling versatility and the most natural hairline. You can part your wig anywhere across the front.

Each lace type gives you a different balance of flexibility, natural finish and ease of use — allowing you to choose the option that best suits your lifestyle and styling needs.

Yes. All Hair City wigs are designed to be glueless and ready to wear.

They include adjustable straps, an elastic band and combs for a secure, comfortable fit.

  • 4x4 & 5x5 wigs: Fully glueless and beginner-friendly. Most clients wear these without any glue.
  • 9x6 & 13x4 wigs: These can also be worn glueless, but some clients prefer using glue for an even more natural hairline. It’s completely optional.

Yes. All our wigs are made from 100% human hair for a natural look and long-lasting quality.

Since 2013 we've been supply the highest-grade Brazilian, Peruvian and Vietnamese hair

  • WASHING

- use sulphate free shampoos

- wash as often as you would your own natural hair or after 15-20 wears or if there is a lot of product build up

- apply conditioner & comb through with a paddle brush 

- always comb from ends/ tips to scalp/ roots

- rinse with lukewarm water

- air dry

  • RECOMMENDED AFTER CARE PRODUCTS

Mizani Miracle Milk -  for daily use & conditioning

Silk Essentials - for daily use & conditioning

Curl Refresher - to enhance curls

  • DAILY MAINTENANCE

- for Wavy & Curly hair use a spray bottle with water to define curls

- for more defined curls use a leave in conditioner

- before sleeping loosely wrap your hair in a satin bonnet/ scarf or sleep on a satin pillowcase

- place your wig on a wig stand or mannequin when sleeping

  • BRUSHING

- always brush hair away from the roots and start at the tips/ bottom & work your way up towards the roots/ top

Great question! Please see our in depth support article to assist with this!

- Yes of course you can! We do recommend using a low heat setting where possible of 120C/250F in order to prevent damaging your hair

- in order to preserve and extend the lifespan of your hair we recommend always using a heat protectant spray prior to styling

We offer Wig & Weave Rejuvenation services at all of our branches so if your hair needs a bit of TLC visit any of out branches.

If you do not live near a branch please contact us and we will arrange for couriers to collect your hair & we will rejuvenate it & courier back to you!


Yes. Our adjustable straps and elastic band allow the wig to fit comfortably on over 90% of head sizes.

If you have specific sizing concerns, our customer service team is always happy to assist.

Hair City wigs are known for excellent density and fullness.

Many other suppliers label single-drawn wigs as double-drawn — but we guarantee that the density you get will be great!

If you prefer an ultra-full, glam look, consider our Double Drawn Collection. Otherwise, our standard density wigs are already the fullest in South Africa.


Yes. Our wigs are low-maintenance, glueless and easy to install — perfect for first-time wig buyers.

For the easiest experience, we recommend Full Cap or 4x4 Closure wigs for beginners.

With proper care, your wig can last a long time.

Here is a basic guideline:

  • Brazilian: ± 1 year
  • Peruvian: 1 – 2 years
  • Vietnamese: 1 – 2+ years

For full details please see our “Our Hair” guide on the website.


We offer free returns and exchanges, so you can shop with complete confidence.

Your order can be returned or exchanged provided it is unused and in original condition.


Yes. All Hair City stores offer professional installations, styling and after-care support.

When you purchase a Hair City wig, you receive 30% OFF your installation.

We offer wig rejuvenation services at all of our branches. You can visit any branch or we can arrange wig rejuvenation for you online and have our couriers collect and return your wig.

Customer Reviews

Overall rating: 4.5 / 5 from 132 reviews.

Customer photo review of Brazilian Water Wave Fringe - Zoe

The wig is not as bulky it's just hanging. I like the softness though. Look at that picture

Customer photo review of Brazilian Water Wave Fringe - Zoe

Texture is good and I love it...

Customer photo review of Brazilian Water Wave Fringe - Zoe

The hair quality is amazing, great for wear-and-go wigs. There is slight shedding, but it’s manageable.

Customer photo review of Brazilian Water Wave Fringe - Zoe

It is so beautiful 😻 ,I can’t wait for my next purchase ❤️

Customer photo review of Brazilian Water Wave Fringe - Zoe

Love it, it's soft & lovely 👌❤️

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love the quality of the curls , they are so soft and do not tangle

Customer photo review of Brazilian Water Wave Fringe - Zoe

I feel so beautiful with this hair. I love it.

Customer photo review of Brazilian Water Wave Fringe - Zoe

Absolutely love love this hair 😍

Customer photo review of Brazilian Water Wave Fringe - Zoe

I'm happy with quality 💗💗💗

Customer photo review of Brazilian Water Wave Fringe - Zoe

This hair is absolutely beautiful and very easy to put on. It feels light on the scalp, and the cap fits perfectly, making it both comfortable and natural to wear.

Customer photo review of Brazilian Water Wave Fringe - Zoe

Hair quality 10/10

Customer photo review of Brazilian Water Wave Fringe - Zoe

I like volume and quality, and also delivery was so fast

Customer photo review of Brazilian Water Wave Fringe - Zoe

I really love it, texture and quality is everything.

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love the texture of the hair, one thing I didn't like it's the drugs it looked like t was half done and the hair was not that full enough.

Customer photo review of Brazilian Water Wave Fringe - Zoe

It's a great product , good quality 👌 Just need clarity from Haircity as to why you include the video with all the product packaging to all your weaves when mine only came with the weave and nothing else in the box.

Customer photo review of Brazilian Water Wave Fringe - Zoe

Love your wigs so much definitely coming for my third one soon👌👌👌

Customer photo review of Brazilian Water Wave Fringe - Zoe

Love it love it love it

Customer photo review of Brazilian Water Wave Fringe - Zoe

Hair city ❤️❤️❤️🥰thank you 😊

Customer photo review of Brazilian Water Wave Fringe - Zoe

Beautiful soft hair...I am in love with it. Delivery was within 2days, such a great service all the time, I highly recommend them.

Customer photo review of Brazilian Water Wave Fringe - Zoe

I loved the texture, very soft and genuine ❤️

Customer photo review of Brazilian Water Wave Fringe - Zoe

Someone said stop sleeping on hair city and I listened..just perfect,can't wait for my next order.thank u haircity👌

Customer photo review of Brazilian Water Wave Fringe - Zoe

I just love it! Use a bit of water, and the curls are amazing!

Customer photo review of Brazilian Water Wave Fringe - Zoe

More than what I expected, it really beautiful and now I look like those rich aunt🥰

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love the wig, you can use water to get your desired curls 🥰

Customer photo review of Brazilian Water Wave Fringe - Zoe

Its very lovely 👌

Customer video review of Brazilian Water Wave Fringe - Zoe

I just love it

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love it

Customer photo review of Brazilian Water Wave Fringe - Zoe

Yoo wow i like you're hair it's so soft and shining even everyone at work today it's like wow we like you hair

Customer photo review of Brazilian Water Wave Fringe - Zoe

Soooo beautiful 🥰❣️

Customer photo review of Brazilian Water Wave Fringe - Zoe

Beautiful hair ,Quality is the best and light weight . I’m happy with my purchase

Customer photo review of Brazilian Water Wave Fringe - Zoe

I love everything about it!!

Customer photo review of Brazilian Water Wave Fringe - Zoe
Customer photo review of Brazilian Water Wave Fringe - Zoe

Best quality I love it

Customer photo review of Brazilian Water Wave Fringe - Zoe

Very good texture, love the quality

Customer photo review of Brazilian Water Wave Fringe - Zoe

I like it!

Customer photo review of Brazilian Water Wave Fringe - Zoe

Second time ordering.everthing was great

Customer photo review of Brazilian Water Wave Fringe - Zoe

So not happy with this wig the is less hair on the fringe it's completely different from the one on the picture even the curls are not the same. Then there's no customer service What's so ever I have been trying to reach you with no avail see me buy from you again

Customer photo review of Brazilian Water Wave Fringe - Zoe

Awesome,feel good vibe...

Customer photo review of Brazilian Water Wave Fringe - Zoe

The hair is beautiful and has a luxurious feel to it, the quality is exceptional ❤️😍

Customer photo review of Brazilian Water Wave Fringe - Zoe

Love it.